Refrigeration Norwest are able to offer a huge range of commercial refrigeration. When a product is purchased from us, we deliver, install and guarantee. If you purchase products from trade magazines, catering companies etc, you are highly likely to have problems receiving service should your appliance break down during the warranty period.
Just some of the calls we’ve received from customers desperate for repairs and have trouble getting through and when they do, some of the excuses from these companies are:
“Sorry, we can’t get anyone to you till next week”
“There’s no service available over weekends or bank holidays”
“There’s no engineer in your area till Wednesday”
“Sorry, we don’t have service, you’ll have to get it repaired yourself and we’ll reimburse you”
Of course, none of the companies tell you this when you purchase your product. When you purchase from us, you have peace of mind that WE have service engineers and are not depending on a third party service engineer. We have engineers who are on call evenings and weekends including bank holidays.